Privacy Policy


Data protection at a glance

General information

The following information will provide you with an overview of what happens to your personal data when you visit our website. Personal data refers to data that can be used to personally identify you. Detailed information on the topic of data protection can be obtained from our privacy policy listed below this text.


Data acquisition on our website

Who is responsible for the data acquisition on this website?

Data processing on this website lies within the responsibility of
Pannkoke Flachglastechnik GmbH,
Haendelweg 5, 23556 Luebeck, Germany.

general management:   Bernd Pannkoke


How do we gather your data?

On the one hand, we gather data provided by you. In this instance, this can be data that you entered into the contact form. On the other hand, other data is automatically gathered by our IT systems when the website is accessed. This mainly includes technical data (e.g. internet browser, operating system or the time of the page view). The data is automatically gathered when you access our website.


What do we use your data for?

A part of the data is collected to guarantee a faultless provision of the website. Other data can be used to analyze your user behavior.


What rights do you have regarding your data?

You always have the right to obtain information about the origin, recipient and purpose of your saved personal data free of charge. Furthermore, you have the right to request the correction, blocking to deletion of this data. For this purpose and any other questions related to data protection, you can also contact us using the address stated in the imprint. Furthermore, you have a right of appeal to the responsible regulatory authority.


Plattformen von Drittanbietern / Links

Diese Datenschutzerklärung gilt ausschließlich für die Nutzung der von uns angebotenen Webseiten. Sie gilt nicht für die Webseiten anderer Dienstanbieter, auf die wir lediglich durch einen Link verweisen.

Die Links zu den Videos führen Sie auf die YouTube, google+ oder Facebook Seite und sind damit außerhalb dieser Datenschutzerklärung.

Die Links zu den Fotos führen Sie auf die google+ oder Facebook Seite und sind damit außerhalb dieser Datenschutzerklärung.

Wie google und Facebook mit Ihren Daten umgeht müssen Sie deren Datenschutzerklärung entnehmen.


General and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy. Different personal data will be gather when you use this website. Personal data refers to data that can be used to personally identify you. The present privacy policy provides information on which data were gather and what we use it for. It will also explain how this takes place and for what purpose. We would like to point out that data transmission over the internet (e.g. when communicating by e-mail) may involve gaps in security. Complete protection of data against unauthorized access by third parties is impossible.


Right of appeal to a regulatory authority

If there has been a breach of data protection legislation, the person concerned has a right to file a complaint with the competent regulatory authorities The competent regulatory authority for matters related to data protection legislation is the data protection officer of the state of Schleswig-Holstein.
A list of data protection officers and their contact details can be found at the following link:


Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.


Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. For this purpose and any other questions related to personal data, you can also contact us using the address stated in the imprint.


Data acquisition on our website


The websites sometimes use so-called cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communication or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 para. 1, lit f of DSGVO (German Data Protection Regulations). The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.


Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources. The basis for data processing is Art. 6, para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.


Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this data without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6, para. 1 lit a DSGVO. You may revoke your consent at any time. An informal e-mail making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.


Plugins und Tools

Google Web Fonts

For uniform representation of fonts, this page ( uses web fonts that are stored on our server. This helps us bypass the forwarding of your data to Google, which is generally the case for many other pages. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser must not establish a direct connection to Google servers. If your browser does not support web fonts, a standard font is used by your computer


Google Maps

This page ( does not use the Google Maps map service so that your data is not transmitted to Google.



Objection – Promotional emails

The use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not explicitly requested is not permitted. We hereby object to such use of the contact data and reserves the right to take specific legal action if unsolicited advertising material, such as e-mail spam, is received.